05 / 11 · AUTOMATIONS
Ops automations
Small services that put LLMs inside operational processes: churn reasons, case analysis, survey data.
The problem
Analysts spent hours every month reading and tagging text that fed the same reports.
What I did
I built them as Azure Functions behind REST APIs, each with one narrow job, structured output and a check before anything reaches a report.
What changed
The manual tagging stopped, and the time went back into analysis.